SizmaBeauty Returns & Refunds Policy
SizmaBeauty Returns & Refunds Policy
At SizmaBeauty, customer satisfaction is our priority. If you're not completely happy with your purchase, please review our returns and refund guidelines below.
Return Window
You can request a return within 14 days of receiving your order.
Eligible Return Conditions
Returns are only accepted if the item is:
Unused and in its original packaging
Damaged during shipping
Incorrect item received
Used or opened cosmetic products cannot be returned due to hygiene concerns.
Return Process
Email us at info@sizmabeauty.com with your order number and reason for return.
We will provide return instructions and address.
Ship the item back within 7 days after approval.
Refunds
Approved refunds will be processed within 5–7 business days after we receive and inspect the returned item.
Refunds will be issued to your original payment method.
Shipping fees are non-refundable, unless the product was damaged or incorrect.
Non-Returnable Items
Opened skincare/makeup products
Clearance/sale items
Gift cards